Your password must meet the following requirements:
- Minimum of 12 characters
- At least 1 number
- At least 1 upper case letter
- At least 1 lower case letter
- At least 1 special character (see list below)
- Must be different from your last 3 passwords
Special characters:
^ $ * . [ ] { } ( ) ? ” ! @ # % & / \ , > < ‘ : ; | _ ~ ` = + –
Tips for creating a strong password:
The best passwords are easy for you to remember and hard for others to guess. Try building yours from a simple phrase or personal goal, then add or remove spaces, capitalize random letters, and work in a special character or two.
To change or reset your password, use the Forgot Password function by following these steps:
- Logout from AquaCUE (click your user profile icon, then click Logout).
- Enter the email that you use to log into AquaCUE in the Username field then click Next.
- Click Forgot your password?.
- Enter your username then click Reset my password.
- Check your email inbox for a Reset Password email from Badger Meter. Open the email and copy the reset code. Note: The reset password link in the email expires after 48 hours.
- Enter the reset code in the Code field of the Reset password window.
- Enter your new password, then confirm the new password.
- Click Change password.
Accessing other facilities
Users with access to more than one facility may use the same email address and password combination for all facilities when logging into AquaCUE to view a consolidated list of facilities in the login window.
NOTE: to maintain consolidated login view, changing your password credentials for one facility will necessitate the need to reset and change the password for all facilities your email address is associated with.
When logging in to AquaCUE you will have the opportunity to select which facility to view from the Select Facility list.
- If the facility list spans multiple pages, enter the first few characters in the search field to narrow the results, or use the page navigation arrows to move forward (>) or backward (<) through the list.
- Click a Facility Name to access that facility.
After logging in to AquaCUE you can view a different facility by clicking Switch Utility in the User Profile drawer.
