Notifications play a crucial role in keeping users informed about important user-defined events. This document briefly outlines best practices to help ensure that notifications are timely, relevant, and actionable, enhancing the user experience while reducing unnecessary noise.
Configure notifications to prioritize only critical events. This strategy ensures users stay alert and responsive without being overwhelmed by less important updates.
Utilize the Pause feature when recipients are out of the office or to avoid disturbing them with notifications. Reactivate paused events instead of creating new ones.
Assign recipients based on their job responsibilities and clearly communicate the expected actions upon receiving a notification.
Use clear and concise event names. Ensure that event names provide recipients with a clear understanding of the event’s purpose, as these names will appear in email and text alerts.
